GEHA Field at Arrowhead Stadium

Parking at the Truman Sports Complex requires advance purchase; cash is not accepted at toll booths. Use the parking category on your pass, the official event map and staff directions to reach the appropriate area. Ordinary vehicle parking allows one space. For Chiefs games, lots typically open four and a half hours before kickoff, though this window can change for concerts and other stadium events, so confirm the published gate time for your date.

Access to the complex is restricted to guests holding valid event tickets. Once parked, you may not remain in the lot during the game or after a concert headliner takes the stage; keep traffic lanes and emergency routes clear while preparing to enter. If you drive a larger vehicle such as an RV or bus, ensure your parking pass matches that vehicle type before arrival.

Accessible parking is available for guests with valid disability credentials, and courtesy carts operate before and after events to assist with mobility around the complex. To arrange accessible parking or request pre-event cart assistance, contact Fan Experience at 816-920-4237. Wheelchair seating and companion seats can be purchased through the Chiefs ticket office at 816-920-9400, and accessible platforms are located on field, club and upper levels.

If you need to exchange your seat for an accessible location after purchase, reach out to Fan Experience in advance; availability cannot be guaranteed on event day. Accessible restrooms are installed on every seating level, and changing stations are provided in many standard restrooms as well as all family restrooms throughout the stadium.

The stadium enforces a clear-bag policy. You may carry a clear plastic, vinyl or PVC bag measuring up to twelve by six by twelve inches, or a single one-gallon clear freezer bag. A small clutch no larger than four and a half by six and a half inches is also permitted. Medical items are allowed but will be inspected at the gate, so arrive with extra time if you carry specialized equipment.

Outside food is prohibited. If you have medical dietary needs, contact Fan Experience at 816-920-4237 or fanexperience@chiefs.com before your visit to discuss accommodations. Weapons and outside alcohol are not permitted, and a valid photo ID is required for any alcohol purchase inside the venue.

Seating spans field level, club sections and upper-level tiers. The exact configuration—including accessible platforms and companion seats—is controlled by the ticket inventory and seating map published for each event. Because concerts and special events may reconfigure the floor or modify sightlines, review your specific event's seating chart to understand your view and amenities.

Concession locations are mapped in the Chiefs mobile app. Check the location and current menu before walking to another level, especially if someone in your party has a food allergy. Concession food is prepared in shared kitchens, so discuss dietary restrictions with the stand manager before ordering.

Guests must keep aisles and walkways clear at all times; blocking these areas violates stadium conduct policy. Most events, including Chiefs games, do not permit re-entry once you exit the stadium gates, though certain concerts or special events may allow exceptions. Confirm the re-entry policy for your specific date if you plan to step outside during the event.

Yes. While the stadium's foundational rules—clear bags, no outside food, parking-pass requirements—apply across most events, elements such as lot-opening times, re-entry permissions and seating configurations can shift for concerts and non-football gatherings. Always review the event-specific information published by the promoter or the Chiefs front office to avoid surprises on event day.