Folly Theater

The theater entrance is at 300 W 12th Street. A garage next to the building on 12th Street accepts credit cards and typically charges between fifteen and thirty dollars, though fees vary and admission depends on available space. Street parking in the surrounding blocks follows posted time limits and meter rules, so check signs carefully there.

The day-of-show box office typically opens at the theater one hour before showtime. For advance in-person purchases, visit the business office at 114 W 11th Street, Suite 150, normally open Monday through Friday from ten in the morning until five in the afternoon; holiday and summer schedules may differ, so call 816-474-4444 to confirm hours. You can also reach the theater by email at contact@follytheater.org.

The Folly's official event pages include ticketing links for shows presented by outside organizations. The theater does not work directly with resale platforms, so questions about orders placed through secondary sellers should go to that seller rather than the Folly box office. All sales are final under the theater's regular policy, and refund or exchange terms for postponed events depend on the presenter.

Check the address before setting out: the weekday business office is not the performance entrance. For a show, use the theater on 12th Street; the 11th Street office serves advance purchases and administrative visits. This distinction matters if your visit falls outside regular office hours.

The theater’s visitor page describes an auditorium of approximately 1,000 seats, with Orchestra seating and upper levels. Accessible seating rows are located on the Orchestra level; when purchasing tickets online or by phone, let the box office know if you need one of these spaces so staff can arrange it in advance. A small lift in the West Lobby serves the patrons lounge, but the building does not have a full-service elevator reaching every tier, so upper-level seats may require climbing stairs.

The main entrance has no steps. Accessible Orchestra-level seating must be requested when buying tickets online or through the phone line at 816-474-4444. Assistive hearing devices can be requested from the house manager or an usher on the night of the show; staff may ask for a photo ID when you borrow the equipment.

If you need a sign-language interpreter, submit your request at least fourteen business days before the performance by emailing sornburn@follytheater.org or calling 816-768-6880. Shorter notice may not allow the theater to arrange an interpreter in time.

Every guest needs a ticket regardless of age unless a specific event announcement states otherwise. Age restrictions vary by show, so check the details for your performance. Prohibited items include weapons, coolers, fireworks, laser pointers and professional cameras unless you arrange permission beforehand. Security staff may inspect bags and conduct hand-held screening at the door.

Late seating and re-entry rules depend on the presenter; latecomers may be asked to wait in the lobby until an appropriate pause. Silence all devices before the performance begins, and recording is prohibited unless the presenter grants approval.

Bars in the West Lobby and Upper Lobby open depending on the event, offering both alcoholic and non-alcoholic drinks. Because outside food and beverages are not allowed, plan to purchase refreshments on-site if you want something during your visit. Remember that alcoholic drinks may not be taken outside the building.

Found items are held for ninety days. Call the main number at 816-474-4444 or send an email to contact@follytheater.org with a description of your item and the date you attended.