The Truman

The venue recommends rideshare as the most reliable option, with a designated drop-off and pick-up zone close to the entrance. Limited privately operated paid lots sit near the building, and paid street parking is available on surrounding blocks, but no free on-site parking is guaranteed. If you choose to drive, arrive early to claim a spot in a nearby lot.

Once you leave, re-entry is not permitted. Age restrictions vary by event: some shows welcome all ages provided guests fourteen and under have a guardian present, while others require every patron to meet a minimum age. Bring a valid government-issued photo ID to verify your age at the door and to purchase alcohol inside. The main doors open at the time printed on your ticket; set times for individual performers often appear only on the day of the show, so check the venue's channels before you head out.

The majority of concerts run as standing general admission. Four bars occupy the main room, and a fifth operates on the patio. A limited number of cocktail tables with stools may be available on a first-come basis, but these do not guarantee a seated experience for the entire evening. Upstairs, a 21-and-older cocktail lounge offers additional tables; access is by stairs only, making it unsuitable as an accessible alternative. If you need a dedicated accessible viewing area, a dedicated viewing area near the stage is available for guests unable to stand—simply ask a staff member when you arrive.

Small purses and purse-sized backpacks are allowed but will be searched at entry. Larger backpacks, outside food and beverages—except clear empty water bottles—are prohibited. The venue also bans weapons, DSLR cameras unless you hold an approved media pass, GoPros, selfie sticks, hydration packs, glowsticks, umbrellas and flow toys. Leave these items at home or in your vehicle to avoid delays at security.

A guest services window sits just inside the main doors, staffed to answer questions and handle lost-and-found inquiries. Coat check operates through this same desk for a fee. If you misplace an item during the show, call the office at 816-205-8560 within seven days; unclaimed belongings are donated after that window.

Five bars serve drinks—four scattered across the main room and one on the patio—and all transactions are cashless, accepting chip, tap and mobile payments. The venue does not promise on-site food service, so consider eating beforehand or confirming whether a particular event will feature vendors. Remember that smoking and vaping are not allowed indoors; a designated deck area is provided for those who need to step outside.

Guests who cannot stand for the duration of a show can request access to a dedicated accessible viewing area positioned near the stage. Notify a staff member upon arrival to arrange this accommodation. The upper cocktail lounge, reached only by stairs, is not an accessible alternative and should not be relied upon if you require step-free access or a guaranteed seated view.