The Coterie Theatre

The retail garage at Crown Center serves theater visitors; check current Crown Center validation instructions and posted rates at the time of your visit. Accessible parking is available on garage levels 2A and 3A, plus two accessible Grand Boulevard spaces near the shops entrance, though availability is not guaranteed.

Individual ticket holders should plan to arrive at least thirty minutes before curtain, when auditorium doors open. Groups are asked to arrive at least fifteen minutes before curtain so the house manager can seat everyone together. Late seating is at management discretion once the show begins.

Crown Center uses Metropolis parking validation. On arrival, scan the garage QR code to create or activate an account. First-time users enter a phone number, license plate and payment information. At the theater, scan the separate validation code provided by The Coterie for all-day validation under the theater’s current arrangement. Complete both steps rather than assuming that holding a performance ticket automatically validates the car.

The theater uses general admission for individuals and families, meaning you choose your seat when you enter the auditorium rather than receiving an assigned row and number. Arriving when doors open thirty minutes early allows time to choose from the available places. If you have special seating needs—wheelchair access, sight-line preferences, or proximity to an aisle—indicate those at checkout or let the box office know when you call.

The theater and the Crown Center complex are wheelchair accessible. Two accessible family restrooms are located near the lobby on level one and include infant and toddler changing tables. Crown Center Customer Service on level two provides courtesy wheelchairs for visitors who need them.

Selected performances offer ASL interpretation or audio description; if you need these services on a different date, request them well in advance. Audio-description equipment is available for checkout at the box office. Additionally, some shows are presented as sensory-friendly performances with modified lights and sound, and attendees are welcome to move and interact during the production. Complimentary sensory kits are available, and a Reset Room next to the box office is open before and during shows for visitors who need a quiet space. Social narratives that prepare families for the venue and specific productions can also be found in advance.

Sensory kits include noise-reducing headphones, a weighted lap pad, polarized sunglasses and handheld fidgets. The Reset Room has adjustable lighting, white noise and live audio from the theater, alongside flexible seating and regulation activities. It is an optional place to take a break before returning to the performance, not a different ticketed production. Ask the box office which resources best match your family’s needs.

Age recommendations vary by production. Ordinary live theater performances are not suggested for children under five, so review the guidance for each show before purchasing tickets. The theater's productions are designed with youth and families in mind, but running times, themes, and presentation styles differ.

Tickets purchased directly from The Coterie may be exchanged for another date of the same production, subject to availability. Different rules may apply if you bought tickets through a third-party seller, so confirm the exchange policy at the time of purchase.

The box office is open weekdays from 10 a.m. to 4 p.m., with exceptions on holidays. For questions about a specific production, seating accommodations, or ticket exchanges, call 816-474-6552 during those hours.